Shipping policy

Shipping Policy

Thank you for shopping with Lucedale Lulu & Co! We appreciate your support and are committed to getting your order to you quickly and safely.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (if available)

Please note that delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Carriers

We ship orders using USPS and UPS.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package.

Local Pickup

We offer free local pickup for customers in the Lucedale area.

You will receive an email when your order is ready for pickup
Pickup details and instructions will be included in that email
Please wait for confirmation before arriving

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages

Lucedale Lulu & Co is not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier. We are happy to assist if needed.